REFUND POLICY

A LEGAL DISCLAIMER

Effective Date: 2/23/2024.

Thank you for choosing Glow Med Spa and Wellness. Our refund policy is designed to ensure a fair and transparent process for our valued clients. **1. Appointment Cancellation:** If you need to cancel or reschedule an appointment, we kindly ask for at least 24 hours' notice. Failure to provide timely notice may result in a cancellation fee. **2. Refund Eligibility:** Refunds are generally not provided for services rendered. However, if you believe you have a valid reason for a refund request, please contact us within 30 days from the date of the purchase. **3. Quality of Service:** We strive to provide high-quality services. If you are dissatisfied with the service received, please bring it to our attention immediately, and we will work to address your concerns. **4. Product Returns:** For product purchases made through our website, we accept returns within 30 days of the purchase date. The product must be unopened, unused, and in its original packaging for a refund to be processed. **5. Refund Process:** To request a refund, please contact our customer service team at the office phone number. Provide details about your appointment or purchase, along with the reason for the refund request. We will review your request and respond in a timely manner. **6. Exceptions:** Refunds will not be provided for services or products that have been used, opened, or damaged after purchase, unless the issue is due to a defect. **7. Processing Time:** Refund processing times may vary, but we strive to process refunds within 5 business days from the date of approval. **8. Changes to Refund Policy:** We reserve the right to update or modify our refund policy at any time. Any changes will be posted on our website, and the effective date will be revised accordingly. If you have any questions or concerns about our refund policy, please contact us before making a purchase or scheduling an appointment. GLOW Med Spa